How to Avoid Toxic Voice Messages

A message on your answering machine that doesn't tell you anything
can be irritating: "It's so and so, call me!"All business
professionals can relate to this and no one wants to waste their time
chasing down someone else when you're not even sure what's it about.
If you had a clue, or if there was a problem, you could do a little
homework and research and be able to save time and hassle for all
parties.Even worse? Guilt ridden voice messages, or 'scolding' type of
voice messages. Do any of these sound familiar?-You never call me!-How
come you didn't call me today?-I left you 2 messages already, I've
been waiting!These all push the wrong buttons. Getting a message like
that from a person trying to do business with you can be the ultimate
toxic message. Why in the world would anyone want to return a call
from this business professional back if they make them feel bad for
not returning their call?So the question is: are you, as a business
professional, salesperson or home party consultant guilty of leaving
these same toxic voice messages?Think carefully about the tone and
content before you leave messages on your customers' voice mail. This
is especially important for new leads, prospects and sales follow-up.
The first sentence should be up and say something interesting,
something to pique their curiosity and make them put you top on their
call-back list. By not making them feel guilty or referring to it at
any time, you gain valuable points.Tip: to avoid incessant phone tag
issues, suggest a 'phone meeting' and leave the suggested time and
date. You are more likely to get a response!